Technical Inquiries

Technical or Conformance Inquiries

Before you submit your inquiry, review the list below so that you understand the types of inquiries that are inappropriate for ODVA to answer. If you submit any of these types of inquiries, unfortunately we must advise that you will not receive a reply from ODVA other than the automatically generated response that your inquiry has been submitted to ODVA.

  • Installation, integration, troubleshooting and/or maintenance of specific products: Contact the manufacturer, distributor and/or system integrator. 
  • Design, development, and debugging of software and hardware implementations of ODVA Technology that is either already in a field installation or still in product development: Contact an ODVA member who provides enabling technology and/or engineering services.
  • Explanations and/or interpretations of third-party technologies and standards that are outside of ODVA’s Technology and Standards (including normative references in ODVA specifications to third party standards such as NEMA and IEEE): Contact the entity who manages the third-party technology and/or standard. 

Please submit your question via our Technical Inquiry form.